Privacy Policy

Information We Collect

We may collect information that you provide directly to us when you request a quote, contact us for support or communicate with our team. Depending on the interaction, this may include:

• Name and company name
• Country or location information you provide
• Email address
• Phone or WhatsApp number
• Product part numbers, references, quantities and inquiry details
• Messages and other information you choose to provide

We may also receive limited technical information generated when you use the website, such as IP address, browser or device information, website activity and cookie or similar technology data, where applicable.

How We Use Your Information

We may use the information we collect to:

• Respond to quote requests, questions and customer support inquiries
• Communicate regarding products, availability and commercial inquiries
• Operate, maintain, secure and improve our website and services
• Prevent spam, abuse, fraud and security threats
• Send marketing communications where permitted and, when required, with your consent
• Comply with applicable legal and regulatory obligations

Information Sharing

We do not sell, trade or rent your personal information. We may share information with service providers that assist us with website hosting, communications, email delivery, security, anti-spam services, analytics or other business operations when reasonably necessary for those services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, users, systems or business.

Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss or destruction. No method of transmission or storage can, however, be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to inquiries, maintaining business records, resolving disputes, enforcing agreements and meeting applicable legal or regulatory requirements.

Your Privacy Rights

Depending on where you are located and the law applicable to your personal information, you may have rights relating to access, correction, deletion, restriction, objection, portability or withdrawal of consent. These rights may be subject to legal limitations and exceptions.

To submit a privacy-related request, contact us using the details below. We may need to verify your identity before completing certain requests.

Cookies & Similar Technologies

Our website may use cookies and similar technologies that are necessary for website functionality, security, preferences and, where enabled, analytics or performance measurement.

Where required by applicable law, non-essential cookies will be used in accordance with your consent choices. You may also control certain cookies through your browser settings. Disabling some cookies may affect website functionality.

Additional information about the cookies used on this website may be provided in our Cookie Policy and cookie preference controls.

International Data Transfers

OEM Diesel serves customers and visitors internationally. Personal information may therefore be processed or stored in countries other than the country in which you are located, including where our service providers or business operations are located. Where required, we take reasonable steps to handle such transfers in accordance with applicable data protection requirements.

Third-Party Services & Links

Our website may contain links to third-party websites or use third-party services. Their privacy practices are governed by their own policies, and OEM Diesel is not responsible for the privacy practices of independent third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices or applicable requirements. The updated version will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us at exports@asp-autoparts.com.